DELIVERY METHODS

Today, the COMMENCAL experience goes further.

Now, you have the option to order online and have your delivery made directly to one of our nearest partner stores via CLICK & COLLECT. Enjoy a simplified purchasing journey along with the expertise, advice and personalized services of our retailers.

You also have the option to have your order delivered to your home, to the store of your choice, or to pick up your order at one of our showrooms anywhere in the world.

Experiencing COMMENCAL has never been easier.

HOME DELIVERY

By choosing home delivery, you can have our bikes shipped anywhere in the world. Our bikes are pre-assembled: in just a few minutes, they'll be ready to ride! If needed, our teams are available to answer all your questions.

CLICK & COLLECT DELIVERY

Order on our website and have your items delivered to one of our partner stores to enjoy all the personalized services offered by specialists.

SHOWROOM DELIVERY

Order through our dedicated e-commerce platform with pickup at the COMMENCAL Village (Andorra) to benefit from –10% off the VAT-included price (only valid on bikes, frames, skis or snowboards). On site, take advantage of expert advice from our specialists, full bike assembly, and also enjoy our dining area at the COMMENCAL Spot.

SIMPLE, FAST, EFFECTIVE

Thanks to CLICK & COLLECT, you can order online and have your COMMENCAL bike delivered directly to one of our nearest partner stores.

Enjoy the convenience of ordering online combined with the expertise, advice, and personalised service of our partner stores.

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IN-STORE DELIVERY

You can place your order and have the COMMENCAL product of your choice delivered directly to your nearest store. Your store will need to contact our B2B SALES DEPARTMENT to register your order. Your store receives the product and you will pay directly with them. The store will inform you of the receipt of your order.

Shipping fees

The estimated shipping cost is available on each product page or in your cart, at the first step of the checkout process.

Delivery times

We want your order delivery to go smoothly. That's why we work with trusted partners who ensure that your order arrives at your home quickly and safely.


Orders are usually processed within 48 business hours (Monday to Friday). Delivery times by carrier are typically 3 to 10 business days within the UK, depending on the carrier's stated delivery time.

Tax and customs

Please note that item availability, pricing, and delivery details may vary depending on the COMMENCAL website selected. Depending on the delivery country chosen you may be subject to import duty and/or tax charges. We advise you to consult the relevant Customs information.

Don’t hesitate to CONTACT US if you need any help.