DELIVERY METHODS

To offer maximum choice we make it is possible to collect your order in our showrooms or partner stores or to have your product(s) delivered directly to your home.

Showroom or partner store pick-up

Please allow up to 7 working days for your order to be processed before collection from one of our showrooms. We work with several warehouses and some items may need to be received by us beforehand. Don’t hesitate to contact us if you need any help.

Delivered to a store?

All bike & ski shops worldwide can order the COMMENCAL product of your choice. Your order will be delivered to that store within 3 to 7 business days after the order is processed through our system.

Home delivery

We want to ensure that the delivery of your order goes smoothly. This is why we work with trusted partners who ensure that it arrives quickly and safely at your home.

Delivery times

France: 2-5 working days
Europe: 3-10 working days
International: 10-15 working days

Shipping costs

Choose your country to see the applicable costs for shipping and packing.

Austria Belgium Bulgaria Croatia Czech Republic Denmark Estonia Finland France France - Corsica Germany Greece Hungary Italy Lithuania Luxembourg Netherlands Poland Portugal Romania Slovakia Slovenia Spain Sweden United Kingdom

partner carriers

GEODIS: delivery in France as well as bordering EU countries*. For all types of products: bicycles and bulky packages.
DPD: small and medium parcels to France and bordering EU countries*.
DHL: For all our other shipments and other destinations.
*Italy, Portugal, Spain, Belgium, Netherlands, Luxembourg, Germany.

Tax and customs

Please note that item availability, pricing, and delivery details may vary depending on the COMMENCAL website selected. Depending on the delivery country chosen you may be subject to import duty and/or tax charges. We advise you to consult the relevant Customs information. Don’t hesitate to contact us if you need any help.