If you have a problem with your COMMENCAL product, whether upon receipt or later, we understand that unexpected issues can occur. We will therefore handle each case individually to offer you a fair solution and help you resume your activity quickly.
If you have the technical skills or necessary tools, we invite you to consult our technical support pages below to identify your problem.
To submit a technical support request, please fill out the form below and our team will process your request.
If you do not have the technical skills or necessary tools, after validation by our team, you can choose the store of your choice to help you. Our COMMENCAL CARE program will then cover the incurred expenses.
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Showroom Christchurch : +64 3 925 9075
From Monday to Friday - 9am to 5:30pm (NZDT)
Showroom Queenstown : +64 3 428 2690
From Monday to Sunday - 10am to 5:30pm (NZDT)
Home Delivery
Showroom Delivery
COMMENCAL NEW ZEALAND - Christchurch
16 Nazareth Avenue, Middleton - Christchurch 8024
COMMENCAL NEW ZEALAND - Queenstown
7 Shotover Street - Queenstown 9300
Credit Card / Apple Pay / PayPal
Bank transfer
Showroom Christchurch : +64 3 925 9075
From Monday to Friday - 9am to 5:30pm (NZDT)
Showroom Queenstown : +64 3 428 2690
From Monday to Sunday - 10am to 5:30pm (NZDT)
Home Delivery
Showroom Delivery
COMMENCAL NEW ZEALAND - Christchurch
16 Nazareth Avenue, Middleton - Christchurch 8024
COMMENCAL NEW ZEALAND - Queenstown
7 Shotover Street - Queenstown 9300
Credit Card / Apple Pay / PayPal
Bank transfer